ITVX app woes on Amazon Hearth TV Stick: Crashing, errors & extra

ITVX app is a video-on-demand service owned by ITV obtainable in the UK. It was…

ITVX app woes on Amazon Hearth TV Stick: Crashing, errors & extra

ITVX app is a video-on-demand service owned by ITV obtainable in the UK. It was beforehand often called ITV Hub. Nonetheless, a extra superior model — ITVX — was launched on December 8 that features extra unique content material.

The viewers of ITVX have been having a superb time watching reveals on the service till some customers of Amazon Hearth TV Stick started to report a number of points with it.

ITVX app woes on Amazon Hearth TV Stick: Buffering, crashing & errors

Based on a number of reviews doing rounds, ITVX app customers on Amazon Hearth TV Stick are experiencing totally different issues together with video buffering, app crashing, and error codes.

ITVX app woes on Amazon Hearth TV Stick: Crashing, errors & extra

Efficiency points:

Stories counsel that the app is crashing for a piece of customers, whereas some say that they’ll’t streaming the content material because the video retains buffering.

Furthermore, customers complain about efficiency points reminiscent of app lagging, not remembering their watch historical past and extra.

Listed below are some reviews from these affected:


@ITVX Simply deserted all hope of watching something on itvx now . Your itvx app is probably one of many worst glitch ridden piece of rubbish I’ve ever had the displeasure of trying to navigate . Dreadful (Source)

@ITVX @ITVXhelp your app on hearth television is so flakey it’s crashed for the fifth time in half hour. How am I meant to look at something! So irritating! Watching on a fireplace stick. (Source)

Error codes:

And as if the aforementioned points weren’t sufficient, there are many complaints the place customers are getting error codes reminiscent of ‘One thing went fallacious’ and ‘Whoops! what’s occurring right here’.

Customers say they’re getting these error codes whereas doing sure duties on the app reminiscent of when watching reveals or making an attempt to join the Premium trial.

Moreover, some are additionally getting ‘content material can not load’ error. Listed below are some reviews for reference:


@ITVXhelp why within the Harry interview at each advert break I get the “whoops, what’s occurring right here?” error message? (Source)

@ITVXhelp Hello. I’m making an attempt to join the premium trial however I simply get a ‘one thing went fallacious along with your card’ response. Tried two totally different playing cards – each legitimate and with right particulars however similar factor occurs. (Source)

Whereas help is but to acknowledge the continuing issues with their app, they’re suggesting these affected clear the cache. Nonetheless, customers have confirmed that this isn’t serving to.

Furthermore, they’ve additionally advised some troubleshooting steps to repair these points. You’ll be able to examine them out under.


Regrettably, we haven’t come throughout any workarounds which may enable you to repair these points with the ITVX app on Amazon Hearth TV Stick.

Nonetheless, we’ll maintain observe of the most recent developments and inform you as and when something noteworthy involves our consideration.

Word: We’ve got extra such tales in our devoted Amazon part, so make sure to comply with them as effectively.

Featured picture supply – ITV

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