Invoca Wins Silver in Two Classes for the twelfth Annual Greatest in Biz Awards

SANTA BARBARA, Calif., Dec. 21, 2022 /PRNewswire/ — Invoca, the cloud chief in AI-powered dialog…

Invoca Wins Silver in Two Classes for the twelfth Annual Greatest in Biz Awards

SANTA BARBARA, Calif., Dec. 21, 2022 /PRNewswire/ — Invoca, the cloud chief in AI-powered dialog intelligence, as we speak introduced that it was named the Silver winner within the Greatest in Biz Awards in two classes: Enterprise Product of the 12 months (Different), and Greatest Place to Work – Medium class (100-999 staff). The Greatest in Biz Awards is the one unbiased enterprise awards program judged annually by distinguished editors and reporters from top-tier publications in North America.

The twelfth annual Greatest in Biz award program noticed fierce competitors amongst greater than 700 entries from private and non-private corporations of all sizes and representing all industries and areas within the U.S. and Canada, starting from among the most iconic international manufacturers to essentially the most revolutionary start-ups and resilient native corporations. This yr’s judges highlighted the profitable corporations’ visionary management, revolutionary strides in the usage of new applied sciences, laudable worker variety and inclusion applications and office greatest practices, and plenty of winners’ continued neighborhood involvement and financial and time investments of their surroundings and company social duty applications.

Invoca’s Silver win within the Enterprise Product of the 12 months – Different class highlights revolutionary strides in the usage of new applied sciences

Invoca was awarded for its give attention to accelerating product innovation by way of natural growth and acquisitions and growing expertise investments in options for contact middle groups, resembling automated high quality administration, agent teaching and efficiency, name routing, and conversational IVR. With inflation at a 40-year excessive and uncertainty a couple of recession, leaders are desirous about how macroeconomic situations could impression their enterprise, and squeezing each incremental greenback out of promoting budgets, contact middle groups, and expertise investments.

Earlier this yr, Invoca introduced an $83 million Sequence F fairness financing at a valuation of $1.1 billion. With the Sequence F proceeds, Invoca has continued to put money into a number of key product areas, having not too long ago introduced new capabilities to assist manufacturers drive buyer acquisition and retention in a difficult economic system and expanded its partnerships and distribution relationships within the contact middle ecosystem. For instance, this yr, Invoca vastly enhanced its integration with Five9 to attach knowledge from digital advertising and marketing campaigns to gross sales conversations dealt with by contact middle brokers, additional enabling CX-focused corporations to leverage the contact middle as a income progress engine and ship extra human buyer experiences at scale.

Invoca’s Silver win within the Greatest Place to Work – Medium class highlights worker variety and inclusion applications, office greatest practices, and neighborhood involvement

Greatest in Biz Awards’ honor as a silver winner within the Greatest Place to Work – Medium class showcases the corporate’s dedication to creating an open and alluring office, with our distinctive crew and tradition on the coronary heart of our success. This yr, Invoca grew worker headcount to over 400 staff complete globally throughout U.S., Canada, U.Okay. and extra with a remote-first trendy office. Invoca continues to assist all staff by offering psychological well being sources, continuous studying and growth alternatives, and worker useful resource teams (ERGs) who meet repeatedly to debate well timed points, socialize, and supply shared assist.

“Invoca’s expertise helps shopper entrepreneurs optimize their promoting funding and shut extra enterprise whereas enhancing the customer expertise,” mentioned Dee Anna McPherson, CMO at Invoca. “We’re honored to be acknowledged by the twelfth Annual Greatest in Biz Awards for our revolutionary merchandise and office tradition.”

Because the program’s inception in 2011, winners in Greatest in Biz Awards have been decided based mostly on scoring from unbiased judging panels assembled annually from among the most revered nationwide and native newspapers, TV and radio retailers, and enterprise, shopper, expertise and commerce publications in North America. Due to the spectacular variety of represented retailers and the unparalleled expertise and experience of the editors and reporters serving as judges, Greatest in Biz Awards judging panels are uniquely suited to objectively decide the very best of the very best from among the many a whole lot of aggressive entries. The 2022 judging panel included, amongst others, writers from AdWeek, Computerworld, Forbes, The Globe & Mail, Inc., The Oregonian and Portland Tribune.

“The businesses of the Greatest in Biz Awards educate us once more a grand fact about organizational karma: the rewards come to those that work out the best way to give extra, do extra, be extra,” mentioned Dale Dauten, King Options Syndicate.

A full listing of the twelfth Annual Greatest in Biz Awards winners could be discovered right here.

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About Invoca

Invoca is the cloud chief in AI-powered dialog intelligence for income groups that permits advertising and marketing, gross sales, buyer expertise, and eCommerce groups to grasp and instantly act on the knowledge customers share through conversations. By deep integrations with main expertise platforms, income groups can flip dialog knowledge into automated motion to boost each digital touchpoint and human interplay, main to higher experiences, extra conversions, and better income. Invoca is trusted by prime manufacturers like Dish Community, Mayo Clinic, Mutual of Omaha, and 1-800-GOT-JUNK?. Invoca has raised $184M from main enterprise capitalists, together with Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Development Companions, and Salesforce Ventures. For extra info, go to www.invoca.com.

About Greatest in Biz Awards

Since 2011, Greatest in Biz Awards has been the one unbiased enterprise awards program judged by a who’s who of distinguished reporters and editors from top-tier publications from North America and around the globe. Through the years, judges within the prestigious awards program have ranged from Related Press to the Wall Avenue Journal and winners have spanned the spectrum, from blue-chip corporations that type the bedrock of the worldwide economic system to among the world’s most revolutionary start-ups and nimble native corporations. Every year, Greatest in Biz Awards honors are conferred in two separate applications: North America and Worldwide, and in 100 classes, together with firm, crew, govt, product, and CSR, media, PR and different classes. For extra info, go to: http://www.bestinbizawards.com.

SOURCE Invoca