DVIDS – Information – IT envisions customer-focused, technology-driven service

FORT LEE, Va. – The Protection Contract Administration Company’s Info Expertise Directorate not too…

DVIDS – Information – IT envisions customer-focused, technology-driven service

FORT LEE, Va. – The Protection Contract Administration Company’s Info Expertise Directorate not too long ago bought 3,829 new laptops, marking one other main milestone in present efforts to make sure the workforce of immediately is provided to fulfill the challenges of tomorrow.

IT helps the DCMA Strategic Plan’s fourth line of effort, which requires a change in how and the place company personnel work to raised adapt to the long run. Figuring out alternatives to streamline duties, whereas modernizing instruments and tools, ensures company personnel are capable of full very important duties no matter location.

“The workforce has develop into extra digital, which implies a larger reliance on computer systems and mobility to perform the mission,” mentioned Frank Huber, deputy chief data officer. “Whereas authorities owned cell gadgets can seem extra advanced and slower than their industrial counterparts, the important safety measures be sure that delicate Division of Protection data is at all times protected and out there to allow an efficient distant workforce.”

To make sure customers have the perfect tools out there, Huber led the laptop computer buy initiative. This new acquisition is the newest step within the company’s expertise overhaul that started three years in the past.

“Since 2019, we’ve invested greater than $22 million in new laptops and notebooks, a mean of $1,683 per individual throughout our civilian, army and contractor workforce, efficiently deploying practically 12,000 computer systems in that point,” mentioned Karen Schultheis, appearing chief data officer. “We now have carried out an amazing deal to enhance the pc expertise for company personnel, however the nature and pace of change of expertise means it can at all times be a fancy problem.”

In one other tech funding, IT issued smartphones to greater than 50% of the workforce to drive mobility and connectivity. Customers achieve entry to DOD unclassified data from practically anyplace — workplace, contractor amenities or in distant areas – by the Protection Mobility Unclassified Functionality. Additionally they present a safe wi-fi entry level for presidency laptops when required.

“Our objective is to allow connectivity from wherever you’re employed, whether or not in a authorities facility, at a contractor, at dwelling or touring to help the DCMA mission,” mentioned Huber. “These gadgets, when used collectively, present the best connectivity options for our workforce and guarantee information will be shared and accessed as close to to actual time as potential.”

Along with new gadgets, Schultheis mentioned a dependable community is a key precedence. The short transition to a principally digital workforce and elevated visitors because of the COVID-19 pandemic introduced DCMA, and different federal companies, with workplace-evolution challenges.

“Actually in a single day, our IT group pivoted to implement a brand new distant entry answer that was able to dealing with about 10,000 extra teleworkers,” mentioned Schultheis. “On the identical time, DOD established the Business Digital Distant surroundings, which was our first introduction to Microsoft Groups. This has since been changed by DOD 365-J, our extra everlasting Groups, SharePoint and cloud-based collaboration surroundings.”

DCMA is transitioning to a hybrid office and partnering with the Protection Info Programs Company and Microsoft to modernize infrastructure and operations to handle the elevated expectations and efficiency of current techniques. The company plans to double the capability of web connections on the major community nodes and improve community tools to extend the pace of connections to the DOD community.

This newest pc purchase, investments in sensible expertise and community enhancements help DCMA’s fourth line of effort: “Innovate the Company’s approaches to how and the place we work to raised adapt to the office of the long run;” and extra particularly, effort 4.3: “Modernize our processes and associated instruments and coaching to empower our workforce to be equally efficient and environment friendly in each the onsite and digital surroundings.”

Date Taken: 10.11.2022
Date Posted: 11.22.2022 11:04
Story ID: 433779
Location: FORT LEE, VA, US 

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